← All themesAutomated Call Handling & Routing
Systems and methods for automatically managing telephone calls, including intelligent routing based on various criteria, scheduling callbacks, and processing emergency calls.
8,776 US filings from 1,612 companies since 2023 · 2023: 2,506 · 2024: 2,658 · 2025: 2,542 · 2026 YTD: 1,070
Telephone Equipment
Top companies
Ranked by filings in this theme since 2023. 2026 is partial.
| # | Company | Since 2023 | 2023 | 2024 | 2025 | 2026 YTD | YoY |
|---|
| 1 | Capital One Services, LLC | 225 | 68 | 81 | 56 | 20 | -30.9% |
| 2 | T-Mobile USA, Inc. | 196 | 53 | 59 | 57 | 27 | -3.4% |
| 3 | GOOGLE LLC | 150 | 39 | 63 | 39 | 9 | -38.1% |
| 4 | Zoom Video Communications, Inc. | 150 | 55 | 84 | 11 | · | -86.9% |
| 5 | Bank of America Corporation | 139 | 22 | 36 | 58 | 23 | +61.1% |
| 6 | DELL PRODUCTS L.P. | 135 | 32 | 51 | 30 | 22 | -41.2% |
| 7 | NICE LTD. | 135 | 47 | 24 | 47 | 17 | +95.8% |
| 8 | RapidSOS, Inc. | 131 | 29 | 32 | 47 | 23 | +46.9% |
| 9 | SAMSUNG ELECTRONICS CO., LTD. | 128 | 34 | 34 | 40 | 20 | +17.6% |
| 10 | Apple Inc. | 106 | 27 | 27 | 41 | 11 | +51.9% |
| 11 | Twilio Inc. | 104 | 29 | 30 | 35 | 10 | +16.7% |
| 12 | International Business Machines Corporation | 101 | 52 | 24 | 16 | 9 | -33.3% |
| 13 | Microsoft Technology Licensing, LLC | 101 | 38 | 36 | 20 | 7 | -44.4% |
| 14 | T-MOBILE INNOVATIONS LLC | 98 | 18 | 13 | 31 | 36 | +138.5% |
| 15 | FIRST ORION CORP. | 93 | 31 | 30 | 24 | 8 | -20.0% |
| 16 | STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY | 92 | 21 | 28 | 32 | 11 | +14.3% |
| 17 | MOTOROLA SOLUTIONS, INC. | 91 | 15 | 36 | 24 | 16 | -33.3% |
| 18 | Wells Fargo Bank, N.A. | 91 | 15 | 31 | 33 | 12 | +6.5% |
| 19 | AT&T Intellectual Property I, L.P. | 87 | 27 | 19 | 23 | 18 | +21.1% |
| 20 | Zoom Communications, Inc. | 83 | · | · | 47 | 36 | — |
| 21 | 8x8, Inc. | 83 | 29 | 29 | 21 | 4 | -27.6% |
| 22 | Genesys Cloud Services, Inc. | 80 | 11 | 24 | 40 | 5 | +66.7% |
| 23 | Huawei Technologies Co., Ltd. | 80 | 30 | 20 | 18 | 12 | -10.0% |
| 24 | United Services Automobile Association (USAA) | 80 | 20 | 33 | 19 | 8 | -42.4% |
| 25 | DISH Wireless L.L.C. | 76 | 9 | 13 | 37 | 17 | +184.6% |