Avaya Management L.P.

Systems and methods for automatically managing telephone calls, including intelligent routing based on various criteria, scheduling callbacks, and processing emergency calls.

Systems and methods for establishing, maintaining, modifying, and terminating communication sessions across various network architectures, including service discovery, resource allocation, and resilience mechanisms.

Technologies enabling synchronous, interactive multimedia communication sessions, including user interfaces, content sharing, and underlying session management for multiple participants.

AI systems designed to engage in natural language dialogue, maintain conversation state, understand user intent, and generate relevant responses, often across multiple communication channels or modalities.

User interface designs and systems that enable multiple users to interact with shared content, provide feedback, or coordinate activities, often across different devices or locations.

Features within messaging platforms that enhance user interaction and content consumption through intelligent suggestions, content persistence mechanisms, engagement analytics, and adaptive presentation of conversational media.

Methods and systems for enhancing the security and privacy of electronic messages, often by integrating contextual data such as location, social network graphs, or user authentication levels to control access, filter content, or enable specific group interactions.

Technologies for generating artificial speech that is personalized, context-aware, or adaptable to specific virtual agents or messaging campaigns, often utilizing text-to-speech (TTS) and audio caching for efficient delivery.

Techniques for improving the perceived quality, synchronization, and moderation of audio and voice streams, often involving codec management, transcoding, and content analysis.

Techniques for enhancing, encoding, decoding, or separating speech and audio signals, often involving multi-microphone arrays, acoustic echo cancellation, beamforming, or advanced audio compression for improved clarity and quality.

Designing user interfaces and interaction methods specifically for mobile or wearable devices, enabling control of external systems, monitoring user states, or facilitating real-world transactions.

Technologies that create dynamic and interactive visual content for displays, including virtual/wearable systems, by generating overlays, replacing input streams, or merging real-time user actions with digital environments.

Methods and apparatus for improving the visual fidelity, resolution, or compression efficiency of video signals, often through advanced processing, up-scaling, or neural network-based filters.

Core infrastructure and operational techniques for efficient and reliable message handling, including server-side logic for managing subscriptions, aggregating messages, optimizing network connections, and ensuring data consistency across distributed messaging services.

Methods and systems for identifying synthetic or manipulated speech (deepfake audio) using forensic analysis of audio features, such as breath patterns, vocoder signatures, or machine learning models to determine authenticity.

Techniques utilizing deep learning models like Generative Adversarial Networks (GANs) or diffusion models to create new images, modify existing ones, or generate synthetic data based on various inputs or conditions.

Methods and systems for efficiently distributing and delivering media content, including techniques for multi-source streaming, content caching, and optimizing delivery based on network conditions or device capabilities.

Design and functionality of external components, peripherals, and mounting solutions that enhance, protect, or integrate with mobile electronic devices, such as modular cases, docking stations, and specialized mounts.

Systems designed to streamline and automate various commercial transactions, including mobile-enhanced processes, secure online checkouts, customer service interactions, and privilege issuance, often leveraging digital authentication.

Systems that use user data, preferences, and machine learning to generate tailored advice, product recommendations, goal-setting plans, or contextual information for individuals across different domains.

Utilizing machine learning, particularly deep learning, to analyze medical data such as images, sensor readings, or physiological signals for disease prediction, diagnosis, or treatment assessment.

Techniques for rendering, interacting with, and managing content within augmented or virtual reality environments, including spatial tracking, gaze interaction, and dynamic multi-application display management.