Company patents

LIVEPERSON, INC.

LIVEPERSON, INC.'s patent strategy shows a surprising broad decline across nearly all categories, with significant year-over-year drops in key areas like Business Methods & Fintech (-90.0% so far in 2026), Messaging & Email (-100.0% so far in 2026), and Machine Learning & AI (-83.3% so far in 2026), suggesting a substantial shift away from active patenting in these previously core domains.

Patent Trend by Technology Area

Yearly patent publications since 2023

Product themes

Product-level themes inferred from filings since 2023, with category chips showing where each theme appears. Select a theme to filter the patents below.

152 US filings (since 2023) · 12 categories · 22 themes

Automated Call Handling & Routing

Systems and methods for automatically managing telephone calls, including intelligent routing based on various criteria, scheduling callbacks, and processing emergency calls.

Telephone Equipment
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63since 2023
-33.3%YoY
Context-Aware Conversational AI

AI systems designed to engage in natural language dialogue, maintain conversation state, understand user intent, and generate relevant responses, often across multiple communication channels or modalities.

Natural Language ProcessingTelephone EquipmentMessaging & EmailSpeech Processing
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44since 2023
-14.3%YoY
Secure & Context-Aware Messaging

Methods and systems for enhancing the security and privacy of electronic messages, often by integrating contextual data such as location, social network graphs, or user authentication levels to control access, filter content, or enable specific group interactions.

Messaging & Email
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33since 2023
-50.0%YoY
Dynamic Content & Engagement Features

Features within messaging platforms that enhance user interaction and content consumption through intelligent suggestions, content persistence mechanisms, engagement analytics, and adaptive presentation of conversational media.

Messaging & Email
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28since 2023
+20.0%YoY
Automated Network Provisioning

Systems and methods for automatically deploying, configuring, and updating network devices and services, including software updates, client onboarding, and topology management across various network types.

Network Management & Monitoring
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22since 2023
-16.7%YoY
Collaborative User Experiences

User interface designs and systems that enable multiple users to interact with shared content, provide feedback, or coordinate activities, often across different devices or locations.

Input/Output & User Interfaces
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13since 2023
-33.3%YoY
AI Information Synthesis

Systems and methods utilizing artificial intelligence, particularly large language models and neural networks, to extract, summarize, generate, or categorize information from unstructured or semi-structured data sources.

Databases & Information Retrieval
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12since 2023
0.0%YoY
Personalized Recommendations

Systems that use user data, preferences, and machine learning to generate tailored advice, product recommendations, goal-setting plans, or contextual information for individuals across different domains.

Business Methods & Fintech
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11since 2023
-75.0%YoY
Automated Transaction Systems

Systems designed to streamline and automate various commercial transactions, including mobile-enhanced processes, secure online checkouts, customer service interactions, and privilege issuance, often leveraging digital authentication.

Business Methods & Fintech
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10since 2023
+200.0%YoY
Adaptive Speech Synthesis & Messaging

Technologies for generating artificial speech that is personalized, context-aware, or adaptable to specific virtual agents or messaging campaigns, often utilizing text-to-speech (TTS) and audio caching for efficient delivery.

Speech Processing
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10since 2023
+50.0%YoY
Specialized Data Integration

Methods and systems for integrating, transforming, and managing complex or domain-specific data from disparate sources into a unified structure, often for specific applications like social networks, genomics, or business forms.

Databases & Information Retrieval
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7since 2023
-50.0%YoY
Advanced Audio Signal Processing

Techniques for enhancing, encoding, decoding, or separating speech and audio signals, often involving multi-microphone arrays, acoustic echo cancellation, beamforming, or advanced audio compression for improved clarity and quality.

Speech Processing
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6since 2023
-75.0%YoY
System Resource & Power Optimization

Methods and systems for efficiently allocating computing resources, balancing workloads, and managing power states to improve performance, reduce energy consumption, or enhance reliability in computing platforms.

Operating Systems & Program Control
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6since 2023
n/a
Message System Management & Delivery

Core infrastructure and operational techniques for efficient and reliable message handling, including server-side logic for managing subscriptions, aggregating messages, optimizing network connections, and ensuring data consistency across distributed messaging services.

Messaging & Email
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5since 2023
new
Access Control & Identity Management

Systems and methods for authenticating users, devices, or applications, authorizing their access to resources based on policies, and managing digital identities across various platforms.

Web & Cloud Service Protocols
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5since 2023
n/a
IoT Device & Network Management

Methods and systems for monitoring, controlling, and managing Internet of Things (IoT) devices and their communication networks, often involving adaptive or intelligent frameworks for data acquisition, relay, and automation.

Web & Cloud Service Protocols
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4since 2023
new
Network Data Management

Systems and methods for collecting, processing, and ensuring the quality and consistency of data used for network monitoring, asset management, and operational decision-making, including conflict detection and reliability scoring.

Network Management & Monitoring
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4since 2023
0.0%YoY
Multimodal Data Fusion

Techniques for combining and analyzing information from multiple distinct data modalities (e.g., text, image, video, audio, sensor data) to derive richer insights or improve system performance and decision-making.

Databases & Information Retrieval
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3since 2023
0.0%YoY
Wearable & Mobile Interaction

Designing user interfaces and interaction methods specifically for mobile or wearable devices, enabling control of external systems, monitoring user states, or facilitating real-world transactions.

Input/Output & User Interfaces
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3since 2023
n/a
Large Model Text Generation

Techniques for generating human-like text or other content using large pre-trained models, often involving prompt engineering, speculative decoding, or multi-modal inputs for content creation.

Machine Learning & AINatural Language Processing
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2since 2023
new
Network Operations, Reliability & Traffic

Techniques and systems designed to monitor network health, diagnose issues, optimize traffic flow, and ensure continuous operation and reduced downtime in complex network environments, including cloud and storage area networks.

Web & Cloud Service Protocols
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2since 2023
n/a
Interactive 3D Data Visualization

Methods and systems for displaying complex data in three-dimensional graphical formats, allowing users to manipulate, explore, and derive insights from the data through interactive controls.

Input/Output & User Interfaces
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1since 2023
n/a

Patents

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